RBC Mobex™ Mobile Payment Service

How it Works

RBC Mobex Mobile Payment Service is the latest innovation that leverages mobile technology to help make life more convenient for you. Use it any time of day, anywhere you have mobile coverage, to send or receive money. It's especially useful when you don't have cash in your wallet, there isn't an ATM nearby or debit/credit cards are not accepted forms of payment. It's quick, easy and secure and all you need is a bank account and a mobile phone. It can even help save time and money involved with managing NSF payments from cheques.

With RBC Mobex Mobile Payment Service, you even have the ability to request a payment from another user. There's no longer a need to send an invoice, e-mail or make a phone call. Simply send a request message via your mobile phone and once approved, the funds are sent to you instantly. This can save much time and effort when it comes to collecting funds.

What is an RBC Mobex Account?

An RBC Mobex account is not a bank account and it's not a credit card. It is a stored value account that allows you to load funds from your bank account or from a credit card. You can use it to send and receive money by your mobile phone or via the internet and there are no minimum balances required.

When to use RBC Mobex Mobile Payment Service

Here are just a few examples to show just how convenient and versatile RBC Mobex Mobile Payment Service is. The possibilities are endless.

• Pay for a spontaneous purchase like that rare, must-have sculpture you found at a garage sale.
• Send money to your child who is away at school.
• Pay the landscaper for cutting your lawn or the babysitter for watching your kids.
• Pay someone back for the lunch you just had together.
• Collect money from your coworkers for the coffee run you're going to make.
• Pay someone for the used school books you just picked up from them.
• Accept payments from customers visiting your stand at the Flea Market or Farmer's Market.
• Request money from another RBC Mobex user from your mobile phone and get paid immediately.

How to use RBC Mobex Mobile Payment Service

Once your RBC Mobex account is set up, you will be able to perform a multitude of tasks right from your mobile phone or even from your computer. Here's a summary of the functions available to you.

	Via SMS Command (Text Message)	Via the RBC Mobex Web Portal
Send Money initiate a payment to any Canadian mobile phone number from your RBC Mobex account or directly from your credit card. the receiver does not need to have an RBC Mobex account but will need to register for RBC Mobex Mobile Payment Service in order to access funds.
Receive Money
Load Funds from Bank Account
Load Funds from Credit Card
Withdraw Funds from your RBC Mobex account to the bank account linked to your user profile.
Check Balance
Request Payment from any registered RBC Mobex user.
Change your PIN
Change your Password
Edit your User Profile
Review Transaction History

Getting Started with RBC Mobex Mobile Payment Service

To begin using your RBC Mobex account, you must first register online for the service. The following outlines the steps you should follow to get started. For more detailed information and instructions, please refer to the RBC Mobex User Guide .

1. Open an account
   Complete the registration form with all of the information requested. During the registration process you will be asked to confirm your personal information and verify your mobile phone.
2. Verify your Identity
   Registration will be complete once your identity has been verified. In the event that we are unable to verify your identity, you will need to take two pieces of identification to an RBC Branch. This step must be completed in order to use RBC Mobex Mobile Payment Service.
3. Activate your Account
   You will then need to enter your Bank Account information to activate your RBC Mobex account. In order to validate your Bank Account, two micro-deposits (very small deposits, usually just a few cents) will be made to your Bank Account. These amounts must be entered on the RBC Mobex Web Portal in order to proceed. Once this step is complete you can begin using your RBC Mobex account.

Register for RBC Mobex Mobile Payment Service now!